Enterprise car rental at New York Airport (JFK)

Enterprise operates from the JFK car rental facility. See the getting-here section for exact directions from your terminal.

Hola Car Rentals is the only premium partner of the top car rental brands operating at New York Airport, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected rental experience and peace of mind throughout your trip at New York Airport.

No. With Hola Car Rentals, all costs and charges for your booking at New York Airport are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter at New York Airport charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the rental partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

At New York Airport (JFK), rental car counters are not inside the terminals. All major brands operate from the Federal Circle facility, located at approximately 305 to 312 Federal Circle, Jamaica, NY 11430. You must take the AirTrain to reach them.

Here is the step-by-step process after landing:

• Complete immigration (passport control), baggage claim, and customs in your arrival terminal.
• Follow overhead signs for AirTrain or Ground Transportation to the AirTrain station inside your terminal.
• Board the free AirTrain and ride to Federal Circle station. The AirTrain runs 24 hours a day, 7 days a week, and the ride takes roughly 10 to 20 minutes including wait time.
• Exit at Federal Circle and follow Rental Cars signs to the covered counter area. Some brands also run branded shuttles from Federal Circle every 10 to 20 minutes.
• Present your license, booking confirmation, and credit card at the counter or kiosk to complete check-in.

Brands available at Federal Circle include Avis, Budget, Hertz, Alamo, Enterprise, National, and Dollar, among others. There are no on-terminal rental counters at New York Airport.

At New York Airport, the time from landing to driving away is longer than at most domestic airports, primarily because international arrivals must clear immigration, baggage claim, and customs before reaching the AirTrain.

Realistic time estimates:

• Immigration, baggage claim, and customs: 25 to 60 minutes or more, depending on flight volume and queue length.
• AirTrain ride to Federal Circle: 10 to 20 minutes including wait time.
• Counter check-in and vehicle inspection: 10 to 20 minutes.

In total, plan for a minimum of 45 to 90 minutes from gate exit to driving away under normal conditions. During peak afternoon and evening international arrival windows, the full process can take 90 to 150 minutes. If you are traveling with a large group or significant luggage, allow extra time for elevator access and shuttle boarding at New York Airport.

To pick up a rental car at New York Airport, you must present all documents in physical form. Digital copies are not accepted at the counter.

Required documents:

• Valid driver's license (original, unexpired, physical) in the main driver's name.
• Passport or valid government-issued photo ID matching the name on your license.
• Major credit card with the driver's name printed on the card, in the main driver's name, for the security deposit hold. Debit and prepaid cards are not accepted.
• Your booking confirmation or printed voucher.
• Round-trip flight tickets or itinerary (required for visitors from outside the United States).

If your driver's license uses a non-Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic), an International Driving Permit (IDP) is mandatory at New York Airport. For licenses in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original license.

Obtain your IDP in your home country before traveling, as it cannot be issued to non-US license holders inside the United States.