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Cancel your reservation

Cancellations are handled in the Hola app, under My reservations.

How do I cancel a reservation?

  1. Download our mobile app.
  2. Cancel your reservation from the My reservations section, which you will find in our mobile app.
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The Hola app showing a reservation with the Cancel reservation action
Cancellation termsWhat the rate you booked allows, and when a charge applies.Help & FAQAnswers about changes, no-shows and refunds.WhatsApp supportTalk to a person if your pick-up is within 24 hours.